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EXTENDED WARRANTY REPAIRS • CLAIM SUPPORT • LANTANA, FL

Put your extended warranty to work with DriveFix

Drivefix Automotive Shop works with all extended warranty providers to review repair needs and coordinate eligible claims. If you have a vehicle service contract, call us before authorizing repairs. We help drivers in Lantana, Lake Worth Beach, Boynton Beach and across Palm Beach County navigate the repair process with clear communication.

Drop-off is available at 715 Whitney Ave #1, Lantana, FL 33462. Call (561) 486-2768 with your vehicle information and contract details. Se habla español.

Every plan is different. Working with your provider does not guarantee that a repair will be covered. Your contract controls eligibility, exclusions, deductibles, labor and parts allowances, inspection requirements and prior authorization. We confirm the administrator's requirements before approved repair work begins.

How we help with your extended warranty claim

  1. Bring your contract. Share the warranty company and administrator name, contract number, mileage, vehicle details and maintenance records if requested.
  2. Diagnose the concern. We discuss diagnostic authorization and any charges, inspect the vehicle and prepare findings and an estimate.
  3. Coordinate with your administrator. We provide the information needed to review the claim and help arrange any required inspection. Covered repairs must receive the required authorization.
  4. Review your responsibility. Before you approve repairs, we discuss the authorized work, deductible and any non-covered costs.
  5. Complete the approved repair. We coordinate documentation and payment requirements with the administrator and keep you informed about the next steps.

Warranty company portals and claim resources

Use these official resources for major extended warranty brands and administrators. Your contract may name a different administrator from the company that sold your plan; follow the details in your own agreement. These links open the provider's website.

Endurance Warranty

Endurance

Customer portal

How to file a claim

CarShield

CarShield

Contract holder: start a claim

Claim instructions and support

CARCHEX

CARCHEX

Claim instructions by administrator

Customer and claims support

American Auto Shield

American Auto Shield

Repair facility: report a claim

Customer claim and reimbursement resource

SilverRock

SilverRock

Use SilverRock’s step-by-step repair instructions for DriveTime customers.

DriveTime customer repair process

CarvanaCare / SilverRock

CarvanaCare / SilverRock

SilverRock’s official repair-process resource for Carvana customers.

Carvana customer repair process

Zurich

Zurich

Find vehicle service contract claim steps and authorization contacts.

Vehicle owner claims guide

Assurant

Assurant

Access consumer support and repair-facility claims resources.

Vehicle service contract claims and portals

Protective Asset Protection

Protective Asset Protection

Check the claim process for your Protective-administered service contract.

Existing customer claim instructions

Preferred Warranties (PWI)

Preferred Warranties (PWI)

Find customer sign-in, claim submission options and repair authorization guidance.

Customer portal and claim form

Company names and logos belong to their respective owners and identify these resources. Their display does not imply an affiliation, endorsement or preferred-provider status.

More warranty support

Have a Fidelity Warranty Services plan? Visit the Fidelity claims and customer-support center for instructions that apply to your contract.

Don't see your warranty company?

We work with all extended warranty companies, including plans purchased through dealerships and independent providers. Call with the administrator listed on your contract so we can confirm the claims procedure, repair-facility requirements and payment arrangements for your plan.

Fleet vehicles with extended warranty coverage

We also support fleet maintenance and repair coordination. Let us know if a business vehicle has a service contract, and provide any required purchase order or fleet-manager approval. Commercial-use eligibility varies by contract, so we confirm the plan requirements with your administrator.

Extended warranty repair questions

Can I use my extended warranty at an independent shop?

Many plans allow eligible independent repair facilities. Check your contract and call DriveFix so we can confirm the administrator's requirements for your vehicle.

Should I start repairs before the claim is approved?

Contact us and your administrator first. Plans commonly require diagnosis and authorization before covered repairs begin. Starting work too soon can affect your claim.

Are diagnostics, maintenance and wear items covered?

Coverage varies. Diagnostic charges, routine maintenance, wear items and pre-existing concerns may be excluded or subject to specific conditions. We discuss costs and authorization before proceeding.

Do I pay anything if the claim is approved?

You may owe a deductible and charges the administrator does not approve. We review your portion with you before you authorize the repair.

Can I drop my vehicle off for a warranty repair?

Yes. Call (561) 486-2768 to arrange drop-off at Drivefix Automotive Shop in Lantana. Bring your contract information and describe the problem when scheduling.